9 Minutes With - Leanne Doutré

It's been 2 years since the original team members were tasked with the lionhearted endeavour of bringing PLATF9RM into existence. Since then, our lovely Leanne has metamorphosed from 'Front of House' to 'Operations Manager', all in the meagre space of two earthly cycles. We caught up with Leanne, AKA Queen of Tower Point, to unpack her thoughts on P9 and perhaps dig a little deeper into the mysterious world of managing operations.

Hi Leanne, we know you're the Operations Manager, but what exactly does the life of an Operations Manager entail?

Generally speaking, I deal in the back end of PLATF9RM’s day to day running, occasionally 'epitheted' as a fountain of knowledge and general Guru of our CRM system. I support the team, from community to events as well as helping our finance team who work remotely, as being the man on the ground. I also look into ways to improve the running of the business and member experience simultaneously. It’s a position that requires many hats.


Where were you born? If not in Brighton & Hove, what brought you to this wonderful place?

I’m originally from Worthing which is only 30 mins away so sort of Brighton?(Let’s try and swing it that way). I went to college here but when I finished uni and immediately panicked at having to join the real world of adulting - Brighton was a natural choice to look towards. I’m glad to have always been so close to Brighton, its atmosphere and people as it’s fortunately kept me being sucked into the post graduate London black hole - I’m happy to be finally living bang in the centre, conveniently between our Hove and Brighton sites.

You've been here from the start, what has been your favourite PLATF9RM event to date?

I’m a sucker for the May social as we always descend to The Warren. Having it literally at the bottom of the road this year was ideal. It’s great just to be able to hang around with members, drink in hand. From an operational point of view, it’s great too as there’s not much to do apart from let people relax and enjoy themselves. That and manage the bar tab.

Within the confines of acceptable discourse, what is the most bizarre thing you have witnessed at PLATF9RM?

My birthday present from PLATF9RM last year was a taxiderm'ied' mouse.

If you can possibly imagine some ethereal utopia beyond PLATF9RM as it is today, what improvements would you make?

I’m dying for outside space as I’m a complete glutton for sitting in the sun with a pint. Obviously it would be done in the unique PLATF9RM, but I’m imagining a lot of plants and colours and a sun trap for me to curl up in. And no seagulls. And better weather.

Outside of your job here at PLATF9RM, what is your extracurricular pastime/ hobby/ plan for world domination ?

I’ve gotten far too into my house plants in the last year or so and when I moved a few months ago, I immediately eyed up new spots for them. I’m currently on 13, have a wish list as long as my arm and definitely not enough space to fulfil it.

If you could live anywhere in the world other than Brighton, where would it be?

I used to live in the south of Spain so that’s got a special spot in my heart but I’m pretty chill - I think whereever it would be, it’s got to have water nearby and a toasty climate - then I’m set.

Cats or Dogs? Why?

Unfortunately, I think cats just edge it out for me. I grew up with cats and had a severe dog phobia when I was younger. I’m all for puppy cuddles now (thankfully plentiful in PLATF9RM) but I think cats are ever so slightly the front runners. I think I should have been a cat in a past life, they have the right lifestyle attitude - eat, sleep, be warm, affectionate by choice and mildly annoy those closest to you.

What do you bring to make work wonderful?

Honestly, I don't need to bring much, it's the people - both members and team. The space is amazing, I love the colours and the light in both places, but there is a real sense of community here. I love being able to sit on one of the coworking tables and get chatting to any of the members that pass by for coffee or howling away with the regulars. We do do work, I swear.

Thank you so much for answering these. Hopefully we've shone a little light onto the world of Leanne and your invaluable role in making things work like clockwork.